DELIVERY + RETURNS
At Madison-USA, we make it easy for fashion lovers to shop new and vintage pieces straight from the source. Whether you're eyeing a one-of-a-kind vintage find or a modern must-have, we're here to ensure your order gets to you quickly and hassle-free.
Shipping & Delivery
Processing Times
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Orders are typically processed within 72 hours of purchase.
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During peak shopping periods, processing times may take a little longer, but we’ll always keep you updated.
Shipping Options
We offer the following shipping options at checkout:
- Standard Shipping: Estimated delivery within 2-8 business days. Free for orders over $500; otherwise, a flat rate of $25 applies.
Tracking information will be emailed to you as soon as your order ships, so you can follow your package every step of the way.
International Shipping
Yes, we ship worldwide! International delivery times vary based on location. Duties, taxes, and customs fees may apply, depending on your country’s regulations.
Return Policy
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All sales are final. We do not accept returns, exchanges, or refunds.
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Each item is sold as is, so please review product details carefully before purchasing. If you have any questions, feel free to reach out to info@madisonusa.com before placing your order.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please email info@madisonusa.com within 7 days of delivery. We’ll make it right!
Got more questions? Check out our FAQ page or reach out—we’re happy to help!